2020 Keystone CrossRoads recall is for improper circuit protection on the WiFi Prep wiring. In the event of a short circuit in the wiring, there is an increased risk of fire.
NHTSA Campaign Number: 20V037000
Manufacturer Keystone RV Company
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1,112
Keystone CrossRoads Recall Summary:
It has been determined the vehicles in this recall population may have wiring for the Wi-Fi prep that was not installed according to code. The 18 gauge wiring from the Wi-Fi switch to the Wi-Fi prep is currently on the 15 amp accessory circuit but requires a maximum fuse protection of 7.5 amps for that portion of the circuit.
The original switch used had integrated circuit protection. A new switch was used and the wiring was left without proper circuit protection. If the Wi-Fi prep wires short together, there is an increased risk of damage or fire to the unit.
The Keystone CrossRoads Recall affects certain 2020 Crossroads models listed below:
CrossRoads Cameo models: 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK
CrossRoads Cruiser models: 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL
CrossRoads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL)
CrossRoads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL)
CrossRoads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB)
CrossRoads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers.
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall is expected to begin on March 20, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 20-368.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.